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Instant, conversational answers about CoverGuard, risk scores, and carriers — available 24/7.
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CoverGuard AI answers questions about property insurability and using CoverGuard. It does not give legal, tax, or binding insurance advice — premium figures are estimates, not offers.
The AI Advisor can make mistakes. For binding quotes or account changes, use the contact form below.
Getting started
Four steps to your first insurability report.
1. Create your account
Sign up with your work email. Choose your role — agent, broker, buyer, or lender — so CoverGuard can tailor your dashboard.
Start signup2. Run your first property search
Enter an address to see flood, fire, wind, and earthquake risk scores, plus carrier availability in seconds.
Open search3. Generate an insurability report
Export a branded PDF with risk scores, carrier matches, and recommendations you can share with clients.
See a sample report4. Invite your team
Add teammates, share saved properties, and collaborate on client portfolios from one workspace.
Manage teamKnowledge base
12 articles
Understanding flood risk scores
How CoverGuard calculates flood risk using FEMA zones, elevation, and historical claims.
Read article Risk ScoresReading your fire risk report
What a Fire Score of 72 means, how WUI proximity factors in, and what mitigation credits apply.
Read article CarriersHow carrier appetite matching works
The logic behind which carriers show up for a property and how to interpret match confidence.
Read article CarriersSurplus lines vs. admitted carriers
When to recommend an E&S carrier, what extra disclosures apply, and how to explain it to buyers.
Read article ReportsGenerating a client-ready PDF report
Customize branding, add notes, and export insurability reports you can hand to a buyer or lender.
Read article ReportsSharing a report with a teammate
Send reports inside your workspace or via a secure public link that expires after 30 days.
Read article Account & BillingChanging your subscription plan
Upgrade, downgrade, or cancel your CoverGuard plan and what happens to your saved properties.
Read article Account & BillingManaging teammates and permissions
Invite teammates, assign roles, and control who can view or edit each client portfolio.
Read article Getting StartedQuickstart: your first property search
A five-minute walkthrough from signup to your first risk report.
Read article Getting StartedImporting a list of properties
Upload a CSV of addresses to bulk-score your pipeline and track insurability over time.
Read article APIUsing the CoverGuard API
Authenticate, pull risk scores programmatically, and integrate CoverGuard into your CRM.
Read article APIWebhook events and integrations
Subscribe to property updates, carrier changes, and report events in real time.
Read articleFrequently asked questions
Can't find what you're looking for? Ask the AI Advisor.
What's new
Updates, improvements, and fixes shipped to production.
Still need help?
Our team replies within one business day. For urgent account issues, email us directly.